Protection of Personal Data

Information Regarding the Protection of Your Personal Information

Dear Visitors, Customers and Members, in the capacity of “Data Controller”, we would like to inform you about our practices related to the processing of personal data and the collection, storage, processing and transfer of personal data within the scope of the Personal Data Protection Law No. 6698 (“Law”).

………………………….. if you visit the website (“Website”), shop on the Website or subscribe to the Website, your personal data is processed and for the security of the information and transactions obtained, our company (AGAOGLU FEVZI ÇAKALOGLU FOOD AND AGRICULTURE PRODUCTS SAN. and tic. ltd. Şti./Data Controller) takes the necessary measures within the scope of technological capabilities and cost factors. The disclosure text regarding personal data is as follows:  

Which personal data do we process?make a purchase on the website (even without a membership) 

• Your identity information (name-surname) 
• Your contact information (address, phone number, email address)  
• T. if you specify it on the invoiceC. ID number, tax number, sole proprietorship information)
* Shopping Information (shopping date, time, amount, shopping content, paying method, etc.) 
• If you make your purchase with a credit card, your credit card information (is transferred to the relevant paying institution without being registered by our Company.) 

If You Register on the Website

• Your identity information (name-surname)
• Your contact information (address, email address, phone number)
* Details about your use of the Website (your behavior, actions, preferences on the Website, products visited, etc.) 
• Purchase Information (purchase date, time, amount, purchase content, payment method, etc.) 

Purpose of Processing Your Personal Data  

• If you contact us, we process your identity and contact information in order to resolve your problems and complaints and to be able to contact you accordingly when necessarWe process your identity, communication, billing, shopping information in order to fulfill our obligations arising from the legislation, to fulfill our authorized and authorized public institutions and organizations and other legal obligations, especially information security.We process your identity, communication, invoice, shopping information for the purpose of using all kinds of lawsuits, response and objection rights against official institutions and organizations such as courts, enforcement agencies, arbitral tribunals in disputes arising from the contract.After-sales operational processes (returns, etc.) we process your identity, communication and shopping information in order to save your information in order for it to be fulfilled.• We process your identity and contact information in order to deliver your order to you.We process your identity and contact information so that the records we create for you in our system can be distinguished from the records for other customers.• We process your identity and billing information in order to issue invoices.Paying paid by credit card If you want to pay by credit card, your credit card information (credit card information is transferred to the payment institution without being recorded) in order to receive the payment.) we are processing. To facilitate membership processing, we process your identity and contact information to enable member login to the website.
When it is requested to make purchases through the Website as a member, we process your identity and contact information in order to enable you to make purchases using your member information, without having to enter all the membership information again in each shopping transaction.As a member, we process your identity, communication and shopping information in order to provide you with the service of viewing the orders you have previously placed and your order history.We process information related to your Website usage details for the purpose of creating/performing personalized campaigns, advantages, promotions, advertisements, marketing activities that are general or specific to you.What is Our Method for Collecting Personal Data?

We collect information you share about purchases you make on the Website or membership transactions by automatic methods such as recording in our systems, recording in our systems all kinds of purchases, collections, deliveries, registration and behavioral transactions on the Website, recording in our systems the information you provide during communication with you by phone.We collect your personal data based on the legal reasons of “data processing is necessary for the establishment and performance of the contract”, “fulfillment of the legal obligation” and “data processing is mandatory for the legitimate interests of the data controller“ in relation to the membership and sales processes on the Website; ”fulfillment of the legal obligation" related to our storage obligations arising from the legislation.Whom and for What Purpose Do We Transfer Your Personal Data?

• Information technologies, marketing activities, or specialized consultancy, etc. with service providers located within the country, for purposes such as receiving services, obtaining product and service support in personal data collection processes, etc.
• With our business partners from whom we receive courier and cargo services in order to send you your purchases and all other product requests you make through the Website, 
• In order to fulfill our obligations to provide information, documents and other related obligations against authorized and authorized public institutions and organizations, as well as judicial authorities, and to exercise our legal rights, such as lawsuit and response rights, the information requested from us is shared with these institutions, organizations and authorities, 
• If you make your payment by credit card, your credit card information will be processed by the relevant bank, electronic payment institution, etc., without being recorded by our company. We share this information with third parties who provide the service
What are your rights under the lawRegarding your personal data processed by our company, you may always submit an application to our company to;

a) to learn whether your personal data has been processed or not, 
b) Requesting information regarding the processing activities of your personal data, 
c) to learn the purposes for which your personal data is processed and whether it is used in accordance with those purposes;
ç) In case your personal data has been transferred to third parties, either domestically or internationally, you may learn about these third parties;
d) request that your personal data be corrected if it is incomplete or incorrectly processed,

e) to request the deletion or destruction of your personal data if the reasons requiring the processing of your personal data disappear or our company does not have a legal basis or legitimate interest to process such data, to request the deletion or destruction of your personal data, 
f) to notify the third parties to whom your personal data are transferred of your requests specified in subparagraphs (d) and (e) and to request them to perform the same operations, 
g) objecting to unfavorable results that may arise from the analysis of your personal data through automated systems,
ğ) You have the right to seek compensation for any harm suffered due to the unlawful processing of your personal data.e to the unlawful processing of your personal data.